Quality Policy
Quality and Environmental Policy of AVANTE GESTIÓN DE PROYECTOS Y OBRAS S.L. aims to:
- Achieve full customer satisfaction by meeting their expectations.
- Conduct its activities within a framework of environmental protection.
To achieve this, we adapt to their needs and provide comprehensive management of the building process, covering everything from land sale and management to the delivery of the completed project. Design is not within our scope, as it is excluded, being provided by clients through their own architect.
Our philosophy is based on the basic pillars of construction: quality, environmental protection, and safety.
We strive for excellence by:
- Attending to each client’s specific needs, providing the most suitable solutions in each case.
- Avoiding any incidents and resolving them quickly if they occur.
- Offering professional service in each job and/or service provided.
- Preventing pollution in all processes, promoting at all times new Passivhaus construction techniques.
This business strategy will allow us to strengthen our market position day by day and distinguish ourselves from the competition.
Management is convinced that this can only be achieved through:
- Continuous contact with clients to identify their needs and expectations, serving as a basis for the continuous improvement of our services.
- Managing and controlling organizational processes to improve them.
- A constant concern for customer satisfaction.
- Training and raising staff awareness on all aspects related to their activities and ways to prevent and reduce any negative environmental impact.
- Applying UNE-EN-ISO 9001:2015 and UNE-EN-ISO 14001:2015 standards in our integrated system to ensure quality, environmental management, and the improvement of our services.
- Knowing, complying with, and respecting the applicable legislation for our organization, as well as any other requirements our company voluntarily subscribes to.
- Setting objectives and goals that support our efforts toward continuous improvement, the environment of our employees, and achieving customer satisfaction with minimal environmental impact.
- Improving waste management by prioritizing recovery operations.
- Developing internal communication to make the policy and management objectives known to our workers, including their consultation and participation in all matters affecting occupational health and safety, and external communication to share this policy with all interested parties and collaborate with them in anything that means improvement in environmental protection actions, for our employees and the quality of our products and services.
This policy must be understood and embraced by all, with Management as the first to assume the outlined guidelines.
All company activities are carried out with the intention of meeting these objectives, with the conviction that customer satisfaction and a committed effort to achieve the best Environmental setting are the ways to create strong and lasting bonds.
