QUALITY AND ENVIRONMENTAL POLICY

The Quality and Environmental Policy of AVANTE GESTIÓN DE PROYECTOS Y OBRAS S. L. aims to:

• Achieve full customer satisfaction by meeting their expectations.
• Carry out its activities within a framework of environmental protection.

To this end, we adapt to their needs and provide comprehensive management of the building process, covering everything from land sales and management to the delivery of the completed project. Design is excluded from our scope, as it is provided by the clients through their architect.

Our philosophy is based on the fundamental pillars of construction: quality and environmental protection.

We aim to achieve excellence by:

• Meeting the specific needs of each client by providing the most appropriate solutions in each case.
• Avoiding any incidents and, if they occur, resolving them quickly.
• Offering professional service in every task and/or project carried out.
• Preventing pollution in all processes while promoting at all times new Passivhaus construction techniques.

This business strategy will allow us to strengthen our market position day by day and differentiate ourselves from competitors.

The Management of this company is convinced that this can only be achieved through:

• Ongoing contact with clients to identify their needs and expectations, serving as the basis for the continuous improvement of our services.
• Managing and controlling organizational processes with the aim of improving them.
• A constant concern for customer satisfaction.
• Training and raising awareness among staff about all aspects related to their activity and the ways to prevent and reduce any negative environmental impact.
• The application of UNE-EN-ISO 9001:2015 and UNE-EN-ISO 14001:2015 standards within our integrated system to ensure quality, environmental management, and the improvement of our services.
• Knowing, complying with, and respecting current legislation applicable to our organization, as well as any other requirements that our company voluntarily subscribes to.
• Establishing objectives and goals that support our efforts aimed at continuous improvement, the environmental well-being of our employees, and achieving customer satisfaction with minimal environmental impact.
• Improving waste management by prioritizing recovery operations.
• Developing internal communication to make known the policy and management objectives to our employees, including their consultation and participation in everything affecting Quality and Environmental Management; and external communication by making this policy known to all interested parties, as well as collaborating with them in all actions that lead to improvements in environmental protection, employee well-being, and the quality of our products and services.

This Policy must be understood and embraced by everyone, with Management being the first to adopt the described guidelines.

All company activities are carried out with the intention of meeting these objectives, with the conviction that customer satisfaction and decisive action to achieve the best environmental conditions are the way to create strong and lasting relationships.