Quality Policy
The Quality Policy of AVANTE GESTIÓN DE PROYECTOS Y OBRAS S. L. has the sole purpose of achieving the full satisfaction of our customers by meeting their expectations. To this end, we adapt to your needs and carry out an integral management of the building process, from the sale and management of the land to the delivery of the finished project.
Our philosophy is based on the basic pillars of construction: quality, environmental protection and safety.
We aim for excellence:
- Attending to the particular needs of each client, providing the most appropriate solutions in each case.
- Avoiding any incident and, if necessary, resolving it rapidly.
- Offering a professional treatment in each service and/or work performed.
This business strategy will allow us to increase our market position day by day and differentiate ourselves from our competitors.
The management of this company is convinced that this can only be achieved through:
- Continuous contact with customers to detect their needs and expectations, which serves as a basis for the continuous improvement of our services.
- Managing and controlling the organization’s processes in order to improve them.
- Constant concern for customer satisfaction.
- Continuous training of personnel.
- The application of the quality system, in accordance with the UNE-EN-ISO 9001:2015 Standards to guarantee the quality and improvement of services.
This Policy must be understood and assumed by all, and this Management is considered the first to assume the described guidelines.
All of the company’s activities are carried out with the intention of achieving this objective, with the conviction that customer satisfaction is the way to create strong and lasting commercial ties.
